Frequently Asked Questions

Find answers to common questions

Frequently Asked Questions

Quick answers to the most common questions about Lastline. Can't find what you're looking for? Email us at hello@lastline.app.

What is Lastline?

Lastline is an email signature management platform that helps organizations create, deploy, and manage professional email signatures at scale. Our platform ensures brand consistency across all employee communications.

Who is Lastline for?

Businesses of all sizes—from small teams to large enterprises. It's ideal for marketing teams wanting consistent branding, IT departments managing deployment at scale, HR teams onboarding new employees, and small business owners who want a polished, professional look.

Is my data secure?

Yes. We implement enterprise-grade security: TLS/SSL encryption for all data in transit, AES-256 encryption for data at rest, SOC 2 compliant infrastructure, and your data is never shared with third parties.

How do I sign up?

Visit lastline.app, click Start for Free, sign in with your Google account, enter your organization details, and complete the onboarding wizard.

What pricing plans are available?
PlanSeats (Users/Employees)Best For
Starter3 SeatsSolo professionals and micro teams
GrowUp to 300Small teams and growing startups
Lifetime Deal150 SeatsOne-time purchase for small businesses
EnterpriseUnlimitedLarge organizations with custom needs

Visit our pricing page for current pricing and feature details.

Can I change or cancel my plan?

Yes. Upgrade or downgrade anytime from Settings → Billing. Changes take effect immediately with prorated billing. Cancel anytime—access continues until the end of your billing period.

How do I create my first signature?

Go to SignaturesCreate New Signature, choose your method (Templates, Layouts, or Blank Canvas), customize with your logo and colors, preview, and save. See our Signatures guide for details.

What email clients are supported?
ClientDeployment
Gmail / Google WorkspaceAutomatic via API
Outlook / Office 365Copy-paste or manual setup
Apple MailCopy-paste
Thunderbird & othersCopy-paste
Can I use custom HTML?

Yes. Choose Blank Canvas when creating a signature to access the HTML editor. Write custom HTML or paste existing signature code. All plans support HTML editing.

Do signatures work on mobile devices?

Yes. All Lastline signatures are mobile-responsive and display correctly on iOS Mail, Gmail for Android, Outlook mobile, and other mobile email clients.

What integrations are available?
IntegrationStatusFeatures
Google WorkspaceAvailableEmployee sync, OUs, Groups, Gmail deployment, assignment rules
CSV Import/ExportAvailableBulk import employees from spreadsheets
Microsoft 365Coming SoonAzure AD sync, Exchange/Outlook deployment
How does Google Workspace integration work?

The integration syncs employees, organizational units, and Google Groups from your directory, then deploys signatures directly to Gmail via API—no employee action needed. Assignment rules automatically assign signatures based on OU, group, or individual.

Google Workspace setup guide

Do I need technical skills for Google Workspace setup?

No coding required. Setup takes 5-10 minutes with Super Admin access to Google Workspace Admin Console. Just copy/paste a Client ID and OAuth scopes—no Google Cloud Console access needed.

How often does Google Workspace sync?

Configure automatic syncing at 15+ minute intervals. We recommend hourly for most organizations, daily for smaller teams, and 15-30 minutes for rapidly growing companies. Manual syncs available anytime.

Are campaigns and analytics available?

Coming Soon. Signature campaign features (promotional banners, scheduling, targeting) and analytics (click tracking, performance metrics) are on our roadmap.

How do I get help?
ChannelDetails
DocumentationHelp Center
Email Supporthello@lastline.app (24-hour response)

All plans include self-guided onboarding wizard, step-by-step documentation, and email support. Enterprise plans include dedicated onboarding sessions.

Still need help?

Our support team is here to assist you.

Contact Support